Frequently Asked Questions

Because 321Forms is 100% web-based, all you need is an Internet connection, a PC or Mac, and you are set!

There is no program to install. 321Forms is a “Software as a Service” (SaaS), meaning the entire program is web-based and can be accessed anywhere, anytime you have a computer and an Internet connection. We update 321Forms on a continuous basis, so there is no need for you to download and install updates. New employee paperwork can be entered whenver it’s convenient for you or our new hire, and you can access your organization’s documents anytime.

Data security is our top priority. Employee data is safe at every step in the process. It is protected by high grade encryption & industry-standard SSL for secure transfer of data. Likewise, data is physically secure. We outsource this critical component to an enterprise level data storage facility that provides armed security during business hours, is locked down after hours, is accessible by keycard only and has 24/7 video surveillance.

321Forms has a reliable and efficient infrastructure — we use an enterprise level hosting company that maintains offsite backups at two additional locations as well as other security measures to ensure that your company data is preserved, despite possible disaster. It’s always accessible for you, and yo can always add new employee paperwork when needed.

321Forms enables you to retain your employee records indefinitely without having to file, store and shred. You have the ability to maintain your organization’s records electronically without having to fill an extra file cabinet or storage unit . But if you need a print copy, a PDF can be easily generated and printed.

321Forms allows you to seamlessly bundle and send PDF versions of any new employee paperwork to your insurance broker with 24/7 system access. No more printing, scanning or mailing large batches of benefits forms. In subsequent years, employees need only to review and update their info online and resubmit, even if the form or insurance carrier has changed. So simple!

Incomplete and inaccurate completion of the required I-9 information makes employers’ vulnerable to fines of up to $1,100 per form. 321Forms dramatically improves the accuracy of completing the federal I-9 form. Simply put, when the employer is asked to select the type(s) of documents provided by the employee, 321Forms prevents the employer from adding the wrong type of document or too many documents via its intelligent data processing.

We have full-time technical support during business hours Monday through Friday, 8am – 4:30pm MST.

321Forms is the simplest human resources form completion program out there, period. Using our award winning technology, your employees enter their information just once and, voila — multiple forms are populated, making life easier for you and your employees. Our proven technology is flexible and can be customized to include all of your organization’s standard and unique HR forms. 321Forms provides a unique, paperless solution to the wasted time and money associated with open enrollment paperwork and new employee paperwork. Our award winning technology, Utah Clicks, which helps families fill out multiple application forms for public services, has maintained a 99% customer satisfaction rating for 6 years. Instead of trying to do it all, we do it simple.